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Understanding Window Warranties: What St. Louis Homeowners Need to Know

When investing in new windows from Jacob Windows in St. Louis, MO, understanding the warranty offered is crucial to ensure you are getting the best protection for your purchase. Window warranties can vary significantly, but here are the essentials typically covered and key questions to ask before finalizing your purchase. What is Typically Covered in […]

When investing in new windows from Jacob Windows in St. Louis, MO, understanding the warranty offered is crucial to ensure you are getting the best protection for your purchase. Window warranties can vary significantly, but here are the essentials typically covered and key questions to ask before finalizing your purchase.

What is Typically Covered in Window Warranties

  1. Materials and Workmanship: Most window warranties will cover defects in materials and workmanship for a certain amount of time after installation.
  2. Glass: Warranties often include coverage for issues like seal failure, which can lead to fogging between the panes of glass in double or triple-pane windows.
  3. Hardware: The locks, cranks, and balances are usually covered under warranty, protecting against malfunctions under normal use conditions.
  4. Frame and Sash: These are key structural elements of a window. A good warranty will cover any defects that arise from normal use and conditions.
  5. Transferability: Some warranties can be transferred to a new homeowner, which can be a selling point if you decide to sell your property.

Questions to Ask Before Making a Purchase

  1. Length of Warranty:

    • How long does the warranty last?
    • Is there a difference in duration between parts of the window (e.g., glass vs. frame)?
  2. Scope of Coverage:

    • Are there certain parts of the window that are not covered?
    • Does the warranty cover labor costs for repairs or replacements?
  3. Exclusions and Limitations:

    • What types of damage or issues are not covered?
    • Are there geographical restrictions or exclusions based on climate?
  4. Proration:

    • Does the coverage decrease over time (prorated warranty)?
  5. Transferability:

    • Is the warranty transferable to the next homeowner?
    • Are there any fees or notifications required to transfer the warranty?
  6. Claim Process:

    • What is the process for filing a claim?
    • Are there specific timelines and documentation required?
  7. Maintenance Requirements:

    • Are there any maintenance actions required to keep the warranty valid?
    • What happens if there is a dispute about maintenance being performed?
  8. Manufacturer vs. Installation Warranty:

    • Does the warranty cover both the manufacturing of the window and the installation?
    • Are these covered under separate warranties?

Understanding the fine print of window warranties can shield you from unexpected costs and ensure your windows maintain their functionality and appearance for years to come. Address these points with your representative at Jacob Windows to make an informed decision.

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